Support

Something not working, or a question about the game? Email nathan.rodriguezh@gmail.com. Tell us your device model, iOS version and what happened, and we'll get back to you.

Purchases

I bought something but didn't get it

Close the game completely and open it again: a purchase that was interrupted is handed over when the game starts. If it still isn't there, email us with the date of the purchase. Apple's receipt email has an order ID that helps.

How do I get my Race Pass back on a new phone?

Open the SHOP and tap RESTORE PURCHASES, signed in with the same Apple Account you bought it with. Green cash is used up when you spend it, so it can't be restored.

How do I cancel the Race Pass?

The Race Pass is a monthly subscription that renews until you cancel it. Cancel it any time in Settings > [your name] > Subscriptions on your iPhone or iPad. Cars you bought while it was active stay yours.

Refunds

Purchases are made through Apple, so refunds are requested from Apple at reportaproblem.apple.com.

Online races

How do I race my friends?

Tap ONLINE, pick a name, then add your friends by their full name (shown on the FRIENDS tab, like Name#1234). Make a race on the RACES tab and invite them, or tap QUICK RACE to race whoever is online. Everyone in a race needs a car of the same class.

Someone is being rude

In the race room you can MUTE or REPORT any player. Reports can also block the player. We review reports and act on them.

Voice chat isn't working

Voice is off until you turn it on in the race room. If the game can't hear you, check Settings > Street Swimmer > Microphone.

Your account and data

To delete your online account, open ONLINE > FRIENDS and tap DELETE MY ONLINE ACCOUNT. To remove your name from the leaderboard too, email us. See the Privacy Policy for details.

Video ads play when you choose to watch one for a reward. A short ad also shows now and then between drives (on Android from version 2.3, on iPhone and iPad from version 2.5.3): never until you have finished a few drives, and never if you have bought something in the game. On iPhone and iPad, you can change whether apps may track you in Settings > Privacy & Security > Tracking.